Privacy Policy

This Privacy Notice explains how Zaid Al-Jumaily (“I”, “me”, “my”) collects, uses, and shares personal information when you use ExamForge (the “Service”). Data controller: Zaid Al-Jumaily (individual). Contact: contactexamforge@gmail.com. Location: Abu Dhabi, United Arab Emirates. Please note that the Service is currently in a beta phase and is subject to change.

1) Information I Collect

Information you provide: account data (email, username, profile details), support communications, and any content you submit within the Service.

Information collected automatically: device/usage data (IP, browser, pages viewed, timestamps, approximate location from IP), and cookies or similar technologies.

Subscription/payment information: Payments are processed by PayPal. We may receive limited billing metadata (subscription status, transaction IDs, plan, renewal dates, country). We do not store full payment card details.

2) How I Use Information

• Provide and operate the Service
• Manage accounts and subscriptions
• Provide customer support
• Confirm subscription status and payment events (via PayPal)
• Improve and secure the Service (fraud prevention, abuse detection, troubleshooting)
• Comply with legal obligations

3) Legal Bases (where applicable)

Processing may be based on contract (providing the subscription service), legitimate interests (security, fraud prevention, improvement), consent (where required for certain cookies/communications), or legal obligation (tax/accounting/compliance).

4) Sharing of Information

We may share information with PayPal for payment processing, subscription management, fraud checks, and chargeback handling; service providers (hosting, analytics, error monitoring, email/support tools); legal authorities if required; and in business transfers where permitted by law. We do not sell personal information.

5) International Transfers

Information may be processed in other countries (for example, where hosting providers operate). Where required, appropriate safeguards are used.

6) Retention

We retain personal information only as long as needed for the purposes described, including while your account is active, and longer if needed for legal/tax/compliance.

7) Your Rights

Depending on your location, you may have rights to access, correct, delete, object, restrict processing, or request portability. To make a request, contact contactexamforge@gmail.com.

8) Cookies

Cookies may be used for essential functionality (login/session), preferences, and analytics/performance (if enabled). You can control cookies via browser settings and any cookie preference tools provided.

9) Security

Reasonable safeguards are used to protect data, but no system is perfectly secure.

10) Children

The Service is not intended for children under 13. If you believe a child has provided personal information, email contactexamforge@gmail.com to request deletion.

11) Changes

We may update this Privacy Notice by posting a new version and updating the “Last updated” date.